What data do we collect?
Stellar Healthcare obtains and stores personal information provided by you via the company website or given to us by you in any other manner. This may include, but is not limited to, your personally identifiable information such as:
- Full name
- Postal address
- Phone number
- Email address
You can always choose not to provide this information, however some features of the website may not be available without it.
How do we collect your data?
Stellar Healthcare collects and processes your data when you:
- Register to our website
- Place an order for any of our products or services
- Complete a voluntary customer survey or give us feedback via email
- Allow cookies when visiting the company website
How will we use your data?
The purpose of collecting and processing your data is to permit Stellar Healthcare to:
- Manage your account after registration
- Process your orders and service requests
- Send you special offers and relevant communications via email
How do we store your data?
Stellar Healthcare places great importance on protecting the personal information of our clients. We securely store your personal data in accordance with ISCP standards. Access is limited to only the necessary personnel, and appropriate security measures are in place to prevent unauthorised access.
Stellar Healthcare will keep your data for the period of time appropriate to the patient and specialty:
- If the patient was under 17 years of age when treatment ended, data is kept until their 25th birthday
- If the patient was 17 years old at the conclusion of treatment, data is stored until their 26th birthday
- Personal data of patients with mental disorders is stored for 20 years after their last entry on record, and 8 years after their death if the death occurred in the care of the organisation
When the applicable retention period has passed, your personal data is permanently and irrecoverably deleted.
Marketing
We at Stellar Healthcare would like to provide you with information about our products and services that we think you might benefit from. We may also share your data with our business partners so that they can inform you of their products and services.
If you have agreed to receive marketing communications but have since changed your mind, you can opt out at any time. You have the right to stop Stellar Healthcare from contacting you for marketing purposes and from sharing your data with business partners.
To opt out, please email us at info@stellarhealthcare.ie.
Your data protection rights
Every individual whose personal information we have collected has the following rights under GDPR:
Right to Access
Request copies of your personal data held by Stellar Healthcare. A fee may apply.
Right to Rectification
Request correction of inaccurate or incomplete information we hold about you.
Right to Erasure
Request deletion of your personal data. We will erase it without conditions if asked.
Right to Restrict Processing
Request restriction of how we process your personal data under certain conditions.
Right to Object
Object to Stellar Healthcare’s processing of your personal data under certain conditions.
Right to Data Portability
Request transfer of your data to another organisation or directly to you.
We have one month to respond to any such request. To exercise any of these rights, please contact us at info@stellarhealthcare.ie.
Changes to our privacy policy
Stellar Healthcare reserves the right to make changes to our privacy policy at any time and for any reason. We will notify you of any changes by updating the “Last Updated” date at the top of this page. Changes are effective immediately upon posting.
We encourage you to periodically review this policy. Continued use of the website following any update constitutes acceptance of the revised policy.
Privacy policies of other websites
The Stellar Healthcare website may contain links to third-party websites. Our privacy policy applies only to our own website. If you follow a link to another site, we encourage you to read their privacy policy before providing any personal information.